Subscription Type, Annual Price + Features
Over the past few years, the RentSmart education program has experienced massive growth and expansion across Canada. Rent Smart began as a small charitable non-profit and has now become an established organization across four provinces in Canada with a total number of just over 1000 certified RentSmart Educators and about 200 new educators trained per year. This rapid growth has come with its challenges including increasing pressure on the small head office team as well as provincial coordinators to support the ever-growing number of Educators and organizations. These challenges led to an understanding that the organizational structure needed to change to adapt to the growth while maintaining a high quality of services and materials.
The annual subscription is a fee per organization not based on the number of Educators within the organization. In other words, if you have an organization with four Educators or ten, the annual fee is the same for the organization.
Next time you are in your Educator or Organization Dashboard, have a look below your name and you will see the expiry date indicated for you. When your account is going to expire in 6 months or sooner, you will also see a countdown indicating the amount of time left. Additionally, your Organization will receive an email 6 months, 1 month and one week before the expiry date.
Renewals, upgrades and downgrades can all be done from your Dashboard at any time. To do so go to your Educator or Organizational Dashboard and at the top, you will see a Manage Your Subscription section. From here you can renew, upgrade or downgrade your account. Once you have paid, please allow for 2 business days for the changes or renewal to be implemented.
Credit card payments are accepted through the Dashboard. For organizations that do not have access to a credit card, we can issue an invoice, however, changes will only be made once payment has been received which can make the invoice option take much more time.
If your subscription expires and you attempt to log in to your Dashboard, you will be taken to the renewals page rather than your Dashboard. From here you can renew/upgrade/downgrade and pay. Please allow 2 business days for the renewal to be implemented.
If you choose not to renew your account, you will lose access to your Educator and Organizational Dashboards. Without access to your Dashboards, you will not be able to access your course records, resources menu (including Powerpoints, course forms and virtual resources etc.) and the ability to order manuals and create courses.
Please email us and we can work with you to ensure you are not locked out of your account for your course. We do not want this process to deter you from running courses and will do everything we can to support you.
We look forward to working with you to find the subscription and features that work best for you and your organization.
"With the education and support from Rent Smart, I have had countless clients secure affordable housing while also using the skills they learned to maintain and manage their new homes."
- Community Partner + RentSmart Educator